Legal
Cookie Policy
Last updated: November 12, 2026
This policy explains which cookies the Hazmat Line website and client portal use, what they are for and how you choose which ones to accept.
What Cookies Are
Cookies are small text files that a website stores in your browser. They let the website work properly, remember your choices and understand how it is used. Similar technologies, such as pixels and local storage, work in the same way, and this policy covers them too.
How We Use Cookies
The Hazmat Line website, our forms and the client portal run on HubSpot. We group the cookies they use in four categories, the same ones you see in the cookie banner:
- Strictly necessary: keep the website secure, remember your cookie choices and keep you signed in to the client portal. They are always on, because the website cannot work without them.
- Analytics: show us how visitors find and use the website, which pages and forms are most useful and which visits turn into requests. They are only set if you accept them.
- Functionality: remember details such as an open chat conversation. They are only set if you accept them.
- Advertising: measure whether our ads lead to sign-ups and purchases. They are only set if you accept them.
We do not use cookies to sell your personal information.
Strictly Necessary Cookies
| Cookie | Set by | Purpose | Duration |
|---|---|---|---|
__hs_cookie_cat_pref | HubSpot | Stores the cookie categories you accepted in the cookie banner. | 6 months |
__hs_opt_out | HubSpot | Remembers that you declined cookies, so the banner doesn't ask again. | 6 months |
__hs_do_not_track | HubSpot | Stops HubSpot from tracking your visit when you choose not to be tracked. | 6 months |
__hs_initial_opt_in | HubSpot | Keeps the cookie banner from reappearing on every page while you browse. | 7 days |
__cf_bm | Cloudflare (HubSpot's content delivery network) | Tells people apart from bots to protect the website. | 30 minutes |
__cfruid | Cloudflare (HubSpot's content delivery network) | Identifies trusted traffic to keep the website available. | Session |
__hsmem | HubSpot | Keeps you signed in to the client portal. | 1 year |
hs-membership-csrf | HubSpot | Protects the client portal sign-in against forged requests. | Session |
Analytics Cookies
| Cookie | Set by | Purpose | Duration |
|---|---|---|---|
__hstc | HubSpot | Main analytics cookie: records the first, last and current visit and the number of sessions. | 6 months |
hubspotutk | HubSpot | Keeps track of a visitor's identity; sent to HubSpot when you submit a form, to link your visits to your request. | 6 months |
__hssc | HubSpot | Counts the pages viewed in a session and when the session started. | 30 minutes |
__hssrc | HubSpot | Tells whether you restarted your browser, to identify a new session. | Session |
Functionality Cookies
| Cookie | Set by | Purpose | Duration |
|---|---|---|---|
messagesUtk | HubSpot | Recognizes you in the chat, so a conversation continues where it stopped (only where the chat is offered). | 6 months |
Advertising Cookies
When you accept advertising cookies, our advertising partners may use them to measure the results of our ads and to show you our ads on other websites. They do not receive the content of the forms you fill out.
| Cookie | Set by | Purpose | Duration |
|---|---|---|---|
_gcl_au | Google Ads | Measures whether a visit that started from one of our ads led to a sign-up or a purchase. | 90 days |
Managing Your Choices
When you first visit the website, the cookie banner asks which categories you accept. You can change your choice at any time in Cookie settings, which opens the banner again.
You can also block or delete cookies in your browser settings. If you block strictly necessary cookies, parts of the website and the client portal may not work. If your browser sends a Do Not Track signal, HubSpot does not track your visit.
Personal Information and Your Rights
Some cookies collect information that can identify you, such as the link between your visits and a form you sent. How we use that information, how long we keep it and how to exercise your rights are explained in our Privacy Policy.
Changes to This Policy
We update this policy when the cookies we use change. The date at the top of the page shows the latest version.
Contact
If you have questions about this policy, contact us:
- United States: support@hazmatline.com or +1 (813) 742-5152
- Brazil: suporte@hazmatline.com or +55 11 5028 1512