About Hazmat Line
The team behind the number.
An emergency response number shouldn't be just another yearly bill. We built Hazmat Line to add real value to your hazmat program every day of the year, not only on the day something goes wrong.
How We Work
Prepare. Respond. Improve.
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Prepare.
We make set-up effortless: upload your SDSs in bulk, no renaming needed, and manage documents and contacts in your client portal. Drill calls test your readiness, and our regulatory helpdesk answers questions all year at no extra cost.
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Respond.
Your dedicated phone number tells us which customer is impacted the moment it rings, with no time lost on identification. A live hazmat specialist answers with your SDSs on screen, backed by a strong response network and an extensive hazmat emergency knowledge base.
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Improve.
After the call, you receive a post-incident report with root-cause analysis and, when required, guidance on the regulatory filings. Every incident ends documented, and your protocol comes out stronger.
Partners and memberships
Recognized by the industry we serve.
Affinity partner of the National Propane Gas Association, trusted to provide emergency response numbers to NPGA member companies.
Partnered with NRCC, China's National Registration Center for Chemicals. Our customers access NRCC coverage in China under our contract, with Mandarin-language response inside China.
Affinity partner of ABIFRA, trusted to provide emergency response numbers to its member companies in Brazil.
Proud members of COSTHA, NPGA and ARA.
Accepted by carriers, trusted by shippers
Our numbers work where you ship.
Our clients use Hazmat Line numbers on shipments with carriers and programs such as FedEx, UPS and Amazon FBA.
Companies that trust us, including
What our customers say
“We are a bulk hazmat transporter. We received two citations from DOT roadside inspections. After the second ticket I immediately acted, and it wasn't a week later that the number was tested again. We were saved. This was exactly why we got Hazmat Line, for a better response.”
“I obtained quotes from several providers and considered customer service, ease of use, and timely, clear communication in addition to price. Hazmat regulations can be difficult to interpret, so having knowledgeable experts available as a resource was important to me. Hazmat Line answered my questions clearly, promptly and professionally, and the program was a good fit for the size and needs of our organization at a very reasonable price. I would describe Hazmat Line as knowledgeable, friendly, responsive and effective. They have always made us feel comfortable asking questions, regardless of how small or specific they may be.”
“We already had emergency response phone coverage for Canada through CANUTEC and wanted to add the US and Europe. We looked at CHEMTREC as well. Hazmat Line offered the best combination of pricing and service for all our regions, with a customer service team that was consistently responsive and efficient.”
Our experience
Built by emergency response and hazmat veterans.
Our team comes from organizations such as CHEMTREC, with 25+ combined years in emergency response, hazmat and dangerous goods. Native English, Portuguese and Spanish speakers, plus professional interpreters covering 220+ languages, with the cultural fluency each market expects.
Where we operate
Local teams. Global coverage.
- Offices
Utah, USA
Virginia, USA
São Paulo, Brazil
Let's talk about your hazmat program.
Tell us what you ship and where. We'll show you how we can help.

