What Makes Hazmat Line Different

Modern emergency response built for today's shippers

Affordable - Transparent, budget-friendly annual plans with no per-incident fees
Multilingual expertise - Emergency response in multiple languages for global operations
Dedicated emergency response focus - Unlike legacy providers juggling multiple services, we specialize exclusively in 24-hour emergency response, ensuring you get the same priority attention as enterprise clients
State-of-the-art response center - Redundant systems and backup power ensure we never miss a call
Expert cleanup negotiations - We leverage our network of 5,000+ cleanup partners to secure the best pricing for incident response
Complete compliance coverage - One service meets US DOT, IATA, IMDG, ADR, and international requirements
Expert guidance beyond information - Our chemists and toxicologists provide actionable incident mitigation
Digital and no-hassle onboarding - Quick, streamlined setup that gets you compliant fast
Live operators - Hazmat-trained specialists answer within seconds, 24/7/365
AI-Powered Intelligence

At Hazmat Line, we use AI to amplify our expertise, going beyond compliance and saving you time and money

Pre-Incident

Preparedness & Prevention

  • Prevent incidents: Identify high-risk shipments proactively
  • Avoid fines: Catch compliance gaps and fix SDS issues early
  • Simplify compliance: Easy onboarding, clear pricing—stay focused on your business

During Incident

Real-Time Response

  • Eliminate delays: Native-language experts, no translation errors
  • Reduce costs: Negotiate quickly with clean-up companies
  • Stay in control: Real-time communication and secure records retention

Post-Incident

Mitigation & Compliance

  • Reduce future incidents: Identify root causes clearly
  • Save valuable time: Automate manual reporting tasks
  • Limit your liability: Accurate regulatory reports filed promptly
  • Continuous improvement: AI learns from each incident to enhance prevention strategies and response protocols

Don't Let This Happen to You

Violations from Inadequate Emergency Response happen every year

These companies thought their current provider was enough...

1

Missing Emergency Numbers

Emergency response telephone numbers missing from shipping papers

2

Unauthorized Numbers

No contractual agreement with emergency response service provider

3

Non-Responsive Numbers

Emergency numbers that don't work or fail to respond when called

4

Delayed Response

Numbers that cause delays in obtaining critical emergency information

5

Answering Machines

Numbers answered by voicemail instead of live emergency personnel

6

Limited Hours

Numbers not monitored 24 hours per day, 7 days per week

7

Unknowledgeable Staff

Numbers not answered by trained personnel with hazmat expertise

8

Inadequate Information

Numbers incapable of providing necessary emergency response information

Your current provider's failures become YOUR violations

Avoid Unnecessary Fines - Switch Now

Domestic Coverage

Complete US hazmat emergency coverage with local expertise in every state. 24/7 specialized operators, instant coordination, unlimited calls - all for just $399/year.

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International Coverage

Complete international hazmat emergency coverage with multilingual specialists. International compliance made simple: IATA, IMDG, ADR, TDG. Custom flat rate, unlimited calls.

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Free Demo Available

Experience Our Emergency Response Before You Switch

See why shippers are choosing Hazmat Line over traditional providers. Test our sub-10 second response time, native multilingual capabilities, and hazmat-specialized training in a live 15-minute demonstration.

⚡ Live operators in under 10 seconds
🌍 Native multilingual support
🎯 Hazmat-specialized training
Schedule Free Drill Call

No obligation • No cost • 15 minutes

Drill Call Demo
1
Emergency Simulation
2
Live Response
3
Expert Guidance
4
Compliance Check
5
Comparison
15-minute demonstration

The Hazmat Line Blog

  • A Step-by-Step Guide to Shipping Hazardous Materials

    A Step-by-Step Guide to Shipping Hazardous Mate...

    Hazardous materials incidents can have serious consequences—not only for the environment, health, properties and surrounding communities but also for your organization’s reputation and legal liability.

    A Step-by-Step Guide to Shipping Hazardous Mate...

    Hazardous materials incidents can have serious consequences—not only for the environment, health, properties and surrounding communities but also for your organization’s reputation and legal liability.

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Frequently Asked Questions

What is a 24-hour emergency response phone number for hazardous materials shipments?

A 24-hour hazmat emergency response phone number is a telephone number that is monitored around the clock to provide information and assistance during a hazardous materials incident. If there’s a spill, leak, or accident involving your shipment, emergency responders can call this number to obtain immediate details on the material and guidance on mitigation and first aid. In short, it’s a dedicated 24/7 hotline listed on hazmat shipping documents to fulfill regulatory requirements and enhance safety.

What industries benefit from your emergency response services?

Our services are essential for industries such as chemicals, oil & gas, pharmaceuticals, mining, cosmetics, agrochemicals, industrial gas, automotive and aerospace, construction, textile and paper and other. Additional examples are manufacturers, distributors and resellers, storage and warehouse, retailers, waste management.

Do I need a 24/7 hazmat emergency response number?

Yes, if your operations or activities meet the specific criteria outlined in the DOT regulation 49 CFR 172.604 which requires that "A person who offers a hazardous material for transportation must provide a numeric emergency response telephone number for use in an emergency involving the hazardous material". This number must be monitored at all times by "a person who is either knowledgeable of the hazardous material being shipped and has comprehensive emergency response and incident mitigation information for that material, or has immediate access to a person who possesses such knowledge and information".

Who is responsible for providing the emergency response telephone number on a shipment?

The shipper (offeror) of the hazardous material is responsible for ensuring a 24-hour emergency number is provided. This can be the shipping company itself if they have trained staff on call 24/7, or a contracted third-party emergency response provider. Essentially, whoever offers the hazmat into transport must designate a reliable phone number staffed by a person with immediate access to detailed hazard information about the product.